Returns
RETURNS
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All returns must be requested within 30 days of receiving your parts.
To be eligible for a return, your item must be in the same condition that you received it, unused, in its original packaging and suitable for restocking/resale. You'll also need the receipt or proof of purchase.
For damaged or defective items, a suitable replacement will be provided. In the event a replacement is not available, a full refund or credit towards an alternative product will be provided.
Change of mind returns will be subject to any additional charges incurred including supplier handling/restocking fees and any applicable return freight charges..
For more info or to request a return, please contact us at info@hotwirez.com.au. Please note that items will need to be returned to the following address: 17/44 Mahoneys Road, Thomastown, VIC, 3074, Australia.
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All returns must be requested within 30 days of receiving your parts.
To be eligible for a return, your item must be in the same condition that you received it, unused, in its original packaging and suitable for restocking/resale. You'll also need the receipt or proof of purchase.
For damaged or defective items, a suitable replacement will be provided. In the event a replacement is not available, a full refund or credit towards an alternative product will be provided.
Change of mind returns will be subject to any additional charges incurred including supplier handling/restocking fees and any applicable return freight charges..
For more info or to request a return, please contact us at info@hotwirez.com.au. Please note that items will need to be returned to the following address: 17/44 Mahoneys Road, Thomastown, VIC, 3074, Australia.